Data Protection – conformity with Canadian Law
Delta Travel Inc. takes the issue of privacy seriously.
In addition to our longstanding privacy policies, Delta Travel Inc. also is required to ensure that the personal information that we collect, use and disclose is processed in accordance with the applicable law, including, without limitation, the Canadian Personal Information Protection and Electronic Documents Act and similar provincial legislation.
Limitation of Liability
This privacy policy is limited to web sites of Delta Travel Inc. .
Delta Travel Inc. is in no way responsible for the web sites of its affiliated companies, franchisees or travel suppliers.
Why we collect information from you.
Delta Travel Inc. collects personally identifiable information from you only with your knowledge and consent.
Delta Travel Inc. collects, uses and discloses personal information based on the products and services you request from us. For example, we collect, use and disclose personal information to complete travel arrangements for you, when you enter our contests, when you subscribe to our electronic newsletters and to provide you with links to services or sources of information that meet your needs.
We use our electronic newsletters and e-mail for communicating to individuals from whom we have received consent.
If additional sources of information are used, we will only send e-mail to individuals who have expressly shared their address and for the purpose of receiving offers and information in the future from Delta Travel Inc. .
Every newsletter will display the e-mail address of the recipient with simple instructions on how to unsubscribe (opt-out) from the newsletter list.
We collect non-personally identifiable information from you in order for us to better understand how our web site is used.
Information about a user’s visit is logged, however your IP address is never referenced to personally identifiable information. Usage statistics are gathered in a non-intrusive manner except when a ‘static ip’ connection is used by yourself.
The log files are private documents and are primarily used by the server administrators for error notification, server administration and to monitor web site performance and optimisation.
At times portions of the log files may be viewed by others for the purpose of server administration, security or when required by law.
Delta Travel Inc. collects both personally identifiable information and non-personally identifiable information with the goal to serve you better and to offer products and services that may interest you.
Collecting personally identifiable information
The types of personal information that Delta Travel Inc. collects, uses and discloses depends on the products and services you request from us. That information may include (among other things):
Personal information that relates to specific travel reservations, products or services;
This information may include your name, address, telephone numbers, e-mail address, health information, next-of-kin information and credit card information;
Personal information about you and your preferences that will allow us to serve you more efficiently when you request a product or service from us and to bring to your attention products or services that may of interest to you. This information may include the information described above and information about place of departure, intended destinations, travel preferences (e.g., cruises or eco-tours), airline, airline seating and airline meal preferences, hotel and hotel room preferences, rental car company and car preferences and family status;
Communications between you and Delta Travel Inc. and notes concerning those communications; and
Personal information that relates to associated purposes such as travel insurance and foreign exchange.
Delta Travel Inc. does not rent, sell or trade our mailing lists for any reason.
Security
Delta Travel Inc. actively invests in maintaining security levels appropriate for the protection of digital assets to protect against the loss, misuse and alteration of data used by our system.
We fulfill our security responsibilities through regular remote back-ups, updating security patches promptly and periodic reviews of our security systems and procedures.
Cookies
In some cases cookies will be used to extend the functionality of a web site.
A cookie is an element of data that a web site sends to your browser, which may then be stored on your computer. Cookies issued from our web site will only be used by our web site and we do not use cookies issued by other web sites.
Children and personally identifiable information
Delta Travel Inc. does not knowingly collect personally identifiable information from minors.
Links to other sites
In some cases a Delta Travel Inc. web site will link to the web sites of other companies.
We are not responsible for the content or privacy practices of those web sites.
We recommend that you review the privacy policies of these sites and determine if that site protects your privacy in a responsible manner and to your satisfaction.
Product purchases
Delta Travel Inc. may sell products or services on a Delta Travel Inc. web site.
At the time of purchase, we require personal, business and financial information, such as name, e-mail, shipping/billing address and credit card number in order to complete the sale
This information is transmitted in 128-bit encryption and we use Secure Socket Layer (SSL) technology to protect your online order. We do not store or access credit card information at our InterNet server. Your financial information may be sent to a third party designated to complete the financial transaction or order fulfillment.
Furthermore, any Travellers to the U.S. will have their data captured by the U.S. Homeland Security Agency which will store it for up to 50 years. this information will be shared with other U.S. Government Agencies.
You will be advised at the time of purchase of any designated third party.
Acquisition or Changes in Ownership
In the event that Delta Travel Inc. (or a substantial portion of its assets) is acquired, customer information would be considered part of those assets and may be part of the assets that are transferred.
Changes to Privacy Policy
Any changes or modifications of our Privacy Policy will follow with a notification on the homepage of the Delta Travel Inc. web site.
Should the Privacy Policy change in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy without your prior consent.
Terms of Use.
THE INFORMATION, PRODUCTS AND DESCRIPTIONS OF SERVICES PUBLISHED ON THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS, AND DELTA TRAVEL INC. SPECIFICALLY DISCLAIMS ANY LIABILITY FOR SUCH INACCURACIES OR ERRORS. DELTA TRAVEL INC. DOES NOT WARRANT OR REPRESENT THAT THE CONTENT ON THE SITE IS COMPLETE OR UP-TO-DATE. DELTA TRAVEL INC. IS UNDER NO OBLIGATION TO UPDATE ANY CONTENT ON THE SITE. DELTA TRAVEL INC. MAY CHANGE THE CONTENT ON THE SITE AT ANY TIME WITHOUT NOTICE. DELTA TRAVEL INC. MAY MAKE IMPROVEMENTS OR CHANGES TO THE SITE AT ANY TIME. YOU AGREE THAT DELTA TRAVEL INC. , ITS AFFILIATES AND ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS WILL NOT BE LIABLE, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY INDIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, COST OF PROCURING SUBSTITUTE SERVICE OR LOST OPPORTUNITY) ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE, OR WITH THE DELAY OR INABILITY TO USE THE SITE, EVEN IF DELTA TRAVEL INC. IS MADE AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION ON LIABILITY INCLUDES, BUT IS NOT LIMITED TO, THE TRANSMISSION OF ANY VIRUSES WHICH MAY INFECT A USER’S EQUIPMENT, FAILURE OF MECHANICAL OR ELECTRONIC EQUIPMENT OR COMMUNICATION LINES, TELEPHONE OR OTHER INTERCONNECT PROBLEMS (e.g., YOU CANNOT ACCESS YOUR INTERNET SERVICE PROVIDER), UNAUTHORIZED ACCESS, THEFT, OPERATOR ERRORS, STRIKES OR OTHER LABOR PROBLEMS OR ANY FORCE MAJEURE. DELTA TRAVEL INC. CANNOT AND DOES NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO THE WEB SITE. DELTA TRAVEL INC. DOES NOT MAKE ANY GUARANTEES AS TO AVAILABILITY OF ANY PRODUCTS OFFERED ON ITS SITE OR THROUGH ANY OF ITS TRAVEL PARTNERS. DELTA TRAVEL INC. DOES NOT GUARANTEE PRICING TO BE ACCURATE.
Further information
Should you have any additional questions or comments related to the Online Privacy Statement, please e-mail privacy@deltatravelinc.com.
For questions concerning your personal travel data, please contact your local Delta Travel Inc. office.